Field notes

Stop hiding behind email. Pick up the phone, get the cell number, make it human. People crave connection.

Your life rises and falls on the company you keep. Manage your network with intention — invest in what matters.

Open every day with “What good shall I do today?” Close it with “What good have I done?” Stay on results.

Whatever you tolerate, you encourage. Define your standard, teach it, model it — don’t just claim it.

Before the results show up, measure attitude and activity. If you want to manage it, find a way to measure it.

Me-oriented questions kill trust. Make it about them, and they'll know you give a damn.

Let yourself off the hook and you're training yourself to accept less. With your team, same rule.

The question that turns vague ideas into direction, focus, and results.

No bad teams, only bad leaders. Every problem starts — and ends — with whoever's in charge.

Knowing what you now know, would you make the same decision? Answer honestly, then act fast.