Attitude and Activities
My client asked me: how do I measure a new salesperson’s performance before she has enough time to start closing business? My response: attitude and activities.
He got how to measure activities — calls, appointments, that stuff. It was attitude he found difficult. Here’s what denotes a good attitude to me: showing up early and leaving late, cooperating with fellow employees, demonstrating a willingness — even a need — to learn, trying things on their own before interrupting others.
I can’t read minds, but I can observe and interpret behavior. These behaviors show appreciation for her employer, her co-workers, her job, and herself.
Use these or determine your own. Just make sure people know what you expect — because guessing confuses people, and confused people fail.
Everything is measurable. If you want to manage it, figure out how to measure it.
The gap between where you are and where you want to be is real. So is the path to closing it. If you're ready to do something about it, we'd like to talk.
Book Your Free Coaching Call